Service Request

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	Mr. Mrs. Ms.
Name:
Phone:
Email:
Address:
	Please Select Hong Kong Kowloon New Territories Outer Island Please Select

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Brand:	Stiebel Eltron Jenfort Zanker AEG
Model:
Yr of Purchase/Use:
Serial No.:

*Reason for service :(can choose more than one)

	No Electricity / No Hot Water
	Temp. Insufficient / Fluctuate
	Internal Leakage
	Leakage from PTV / AV
	Damaged Parts
	Fuse Jumped
	Safety Inspection
	Noise / Smoke / Burnt

Remark:

＊A service out call charge of HK$800 for full range of product (per unit basis for each call) will be charged. For service or inspection on outlying island, including Discovery Bay,    Tung Chung & Ma Wan. An additional “Islands & Non-Urban Surcharge” will be charged. ＊Wages & Parts will be charged separately. Product within warranty period enjoys free service provided a valid sales receipt is shown as proof.    (re-location, been removed & man made damaged is not included.)